FAQs

Interested with our offers & packages ? But how do I book a session with Peveyhack Production ? Follow this step below : 

  • Walk-in to our office or Whatsapp us now at peveyhack.wasap.my/ 
  • Provide us the details required for us to provide you our package list (name, date & etc.)
  • Choose your desired package
  • Customize your package with our list of add-ons
  • Read our Terms & Condition given
  • Proceed booking payment with Online Transfer or head up to our office 
  • Fill in the Order Form given
  • Received invoice by e-mail or Whatsapp

Peveyhack Production cover all areas in Malaysia including Sabah & Sarawak. 

What type of photoshoot do you cover ? Listed below are the events we cover :

  • Solemnization
  • Reception
  • Dinner Reception
  • Lunch Reception
  • Church Ceremony
  • Temple Ceremony
  • Tea Ceremony
  • Mehndi Night
  • Engagement
  • Pre/Post-Wedding
  • Family Portraiture
  • Maternity
  • Baby Shower
  • Aqiqah
  • Birthday Party
  • Company Event

How long in advance should I start booking ? 
• Our slots get booked up pretty fast during certain periods (IE school & public holidays). Do try to book at least a month in advance. We practice first come first serve basis.

 You will receive booking confirmation through email/Whatsapp and our Admin will contact you for the next payment. You can also make an appointment for discussions with our photographer/videographer for your wedding day. 

Our package starts from RM1,250 for 1 event. Package includes:

  • 1 Professional Photographer (2-3 Years Experience)
  • 4-5 hours on location (getting ready, event time, potraiture indoor/outdoor)
  • 1 pcs (10″x12″) storybook album 20 pages
  • 1 pcs (8″x12″) poster frame with selected pictures
  • High resolution softcopy 
  • 1 pcs thumbdrive
  • Free Outdoor/Indoor potraiture (same day after event)


How much does a package cost? What is included in the package? 
Kindly refer to our packages and promos.

How do I make payment? Payment terms below :

  1. 30% of payment from booking deposit. (non-refundable)
  2. 40% of payment 2 months (60 days) before event.
  3. 30% settlement a week (7 days) before event.


Do you accept Credit/Debit Card?
Yes, we do accept payment by any credit/debit cards under Visa & Mastercard. 

You are able to upgrade your package ?.
• To do so, kindly contact our Admin for assistance. However we are unable to downgrade your package as per our terms and conditions.

I want to have 2 or more photographers during the same event. Is it possible? 
• Yes, it is possible to have more than 2 photographers for your event. 

How to add more items to my package?
 
• Kindly contact our Admin for assistance.

Can I extend the shooting hours? 
• Yes, you can! Our rate is at RM200/hour per photographer and payment has to be paid directly to photographer.

Is there any hidden fees?
Will I be charged extra during the shooting day?
• Absolutely no! We don’t charge any cents more from you unless you decide to extend the photoshoot. However you may have to bear some expenses during the photoshoot. These includes entrance fees for certain locations. These extra cost will be paid directly to the relevant party(ies) on the shooting day.

What kind of photos/videos am I expected to get? 
• Every photographer/videographer have their own style of shooting. If you’re looking for a particular style, do inform our photographer/videographer during discussion (preferable) or on the event day.

Will I get all the photos? 
• Yes, you will! We will give all the photos to you; edited photos and also photos without any editing done.

Are all the photos edited? 
• For Shoot & Burn package, a number of photos(based on package) that are selected by the customer will be edited. While for packages with albums included, around 80-100 photos will be edited and used in the album.Any additional edited photo request will be charged at RM300 per 50 photos.

How and when will I receive the photos? 
• Please bring your own hard disk. You can collect your softcopy at our office or by postage (additional charges) within 7 working days from your photoshoot date. 

Can I reschedule my photoshoot? 
• We will try our best to assist you in this process as it highly depends on the availability of our slot. Please contact us as soon as possible with your rescheduled date.

How do I cancel my booking? 
• We understand that your plan might change therefore we try to be as accommodative as possible. The client acknowledges that for any cancellation booking within 48 hours, all deposit will be non-refundable.

What if my photographers went missing on my event day? 
• Our photographers are very committed to their job. However in case of emergencies, we would find a replacement with the same skill kit to replace the photographer. 

What is diferent between Junior and Senior ?

Our Junior photographer are all well-trained before they signed for any job events. Our Junior photographer experience level is for 2-3 years. Meanwhile, our Senior photographer experience level is more than 4-5 years. 

What is diferent between Senior and Senior Masterpiece ?

 

Can we meet our photographer for pre discussion before the event ?

For any pre discussion before event with our Photographer or Cinematographer can only be held in our studio only. So Client needs to come to Peveyhack Studio for discussion matter. Any discussion outside from the office will be charged RM150/per session.

How long to get the album after event ? 

The photo album and video will be delivered within 8-12 weeks (working days, weekends and public holidays does not count) after the final payment made. But it depends on the workload. Should there be any delays; The Client will be informed by The PEVEYHACK PRODUCTION accordingly.