TERMS OF PAYMENT
How much do you charge & whats included in the package?
Our package starts from RM600 for Shoot and Burn photoshoot. Package includes:
- 1 Professional Photographer.
- 5 hours on location.
- 1 Free Thumbdrive.
How much does a package cost?
What is included in the package?Kindly refer to this page for list of package and promos.
Am I required to make full payment upon checkout?
We only require RM300 (subject to change of Promo/Season) to be made upon checkout. The balance must be paid 7 days before to the event and the balance of milleage are to be paid during album collection.
How do I make payment?
We offer two(2) types of payment channel; Credit Card or via Malaysian FPX payment system from any banks in Malaysia.
Do you accept credit card?
Yes, we do accept payment by any credit/debit cards under Visa & Mastercard. Customer can also pay online using Malaysian FPX payment from any banks.
ADD ON & CUSTOMISATIONS
Can I upgrade or downgrade the package?
Of course! You are able to upgrade your package. To do so, kindly contact our customer service team for assistance. However we are unable to downgrade your package as per our terms and conditions.
I want to have 2 or more photographers during the same event. Is it possible?
Yes, it is possible to have more than 2 photographers for your event. Kindly contact us at whatsapp for assistance.
How to add more items to my package?
Kindly contact us at whatsapp for assistance.
Can I extend the shooting hours?
Yes, you can! Our rate is at RM200/hour per photographer and payment has to be paid after event thru our customer service.
Is there any hidden fees?
Will I be charged extra during the shooting day?Absolutely no! We don’t charge any cents more from you unless you decide to extend the photoshoot. However you may have to bear some expenses during the photoshoot. These includes entrance fees for certain locations.
WHAT KIND OF PHOTOS
What kind of photos/videos am I expected to get?
Every photographer/videographer have their own style of shooting. If you’re looking for a particular style, do inform our photographer/videographer during discussion(preferable) or on the event day.
Will I get all the photos?
Yes, you will! We will give all the photos to you; edited photos and also photos without any editing done.
Are all the photos edited?
For Shoot & Burn package, additional charge will be added to editing. While for packages with albums included, around 80-100 photos will be edited and used in the album.Any additional edited photo request will be charged at RM50 per 15 photos.
How and when will I receive the photos?
You will receive a link via WeTransfer(online transfer)/Google Drive OR Thumbdrive within 7 working days from your photoshoot date.
CANCELLATION & RESCHEDULING
Can I reschedule my photoshoot?
We will try our best to assist you in this process as it highly depends on the availability of our slot. Please contact us as soon as possible with your rescheduled date.
How do I cancel my booking?
We understand that your plan might change therefore we try to be as accommodative as possible. All payment made is not refundable.
What if my photographers went missing on my event day?
Our photographers are very committed to their job. However in case of emergencies, we would find a replacement with the same skill kit to replace the photographer.
How do I book a session with PEVEYHACK PRODUCTION?
To book a session with us, kindly follow this step below:
- Kindly whatsapp us at 018-227 6445
- Choose your event
- Enter your location & date
- Enter your name, phone number, email
What area does Peveyhack Production cover?
Currently, we cover all areas in Malaysia except for Sabah & Sarawak. If in case you get the error “We do not have photograher in this area”, kindly contact our customer service or fill in this Contact Form and we will contact you as soon as that area opens up.
What type of photoshoot do you cover?
Listed below are the events we cover:
- Dinner Reception
- Lunch Reception
- Church Ceremony
- Temple Ceremony
- Tea Ceremony
- Mehndi Ceremony
- Family Portraiture
- Baby Shower
- Birthday Party
How long in advance should I start booking?
Our slots get booked up pretty fast during certain periods (IE school & public holidays). Do try to book at least 7 days in advance.
I’ve made my booking but no one has contacted me?
No worries! You will receive booking confirmation through email and our Admin will contact you for the next payment of 95% 2 weeks(14 days) before first event date. You can also make an appointment for discussions with our photographer/videographer for your wedding day.